A Practical Guide to Improving Project and Service Delivery
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Simple Guide to Minimising Billing Errors and Reducing Billing Cycles

Having worked with many professional service organisations (PSO’s) over the years, from SME’s through to many large multi-nationals, many fail to see the benefits that simple timesheet billing software can bring to the business, especially from the point of view of improving cashflow and increasing profitability. A key way of achieving this is ensuring that … Read more

Can Time Sheet Software Really Drive Profitability?

One key benefit of implementing time sheet software in a professional service orgnaisation is the potential to increase profitability. How you increase profitability varies depending on the organisation, however multiple options exist from improving productivity, reducing project costs or more accurate revenue recognition. In this article we examine three ways of ways of how time … Read more

Improving Service Delivery with Professional Services Automation

For many project driven or professional services organisations,  managing resources and ensuring projects are delivered on time and within budget will be a delicate balancing act.  In our turbulent times and with fierce competition,  professional service organisations are having to work harder and harder to retain customers and win new business –  and with budgets being squeezed, … Read more

What Makes a Good IT Project Manager?

This is sort of an age-old question in the project management world, isn’t it? What skill set or character traits do I need to become a good project manager? Every individual who is considering entering the field should ask this question of themselves, their colleagues, and some established project managers. The field isn’t easy and … Read more

Free Whitepaper: Optimising the Performance of your Professional Services Organisation

With the tough economic conditions over the past few years, Professional Service Organisations have been forced to lower operating costs and look for cost effective ways of retaining and gaining new business. As conditions improve Professional Services Organisations should be focused on understanding how they can improve on the projects that have been delivered, as well … Read more

If I were to walk up to you and ask you to name your top five project customers, could you? If you can, you’re doing all right. Now, if I were to ask what ‘extras’ you’ve done for those five customers or consulting clients to make them feel special, could you indicate anything? Or have … Read more